Cancellation Policy

We have a strict 24-hour cancellation policy. Reservations are held with a debit, credit, or gift card/certificate. There will be no charges until after services are completed.   Canceling 24hrs prior to your scheduled appointment will incur no charge. Canceling within 24hrs of your scheduled appointment will incur a 50% charge for the scheduled service(s); this 50% charge does NOT apply to the next appointment. All no-calls/no-shows will be charged 100% of the service(s) scheduled. This includes same-day appointments. Appointments are transferrable.

Our goal here at The Healthy Touch Day Spa is to give the best service all of the time, and one of the ways we do this is by meticulously preparing for our day based on the appointments scheduled. We value our clients’ time, as well as the time of our Service Providers. Our Service Providers travel to our spa from other areas and are punctual, prepared, and ready to work hard to provide the best service.

Service Policies

• No extra guests are allowed during your appointment.
• Silence your cell phone before entering
• Please arrive 10 minutes before scheduled appointments to ensure a full session.
• In order to book an appointment, a valid credit/debit card or gift certificate/card is required.
• Cancellations must be made 24 hours prior to avoid a 100% cancellation fee.
• If you no-call/no-show for your scheduled appointment, you will be charged 100% of your scheduled service and may be required to prepay for future appointments.